Thêm vào giỏ hàng thành công!
![[TUYỂN DỤNG] QUẢN LÝ NHÓM CHĂM SÓC KHÁCH HÀNG – KÊNH HANNAH OLALA](http://file.hstatic.net/1000312510/article/z6653870870498_59b5be6755020d1ac5920dfe9693d9de_d34add9f0e214d57b50c4ced7b850916_large.jpg)
COMPANY OVERVIEW:
Olala MCN is a leading social commerce and content-driven business, operating across Meta, TikTok, and eCommerce platforms (Tiktokshop, Shopee). We partner with top brands and creators to deliver engaging & authentic content, drive sustainable sales, and scale performance through data, media, and influencer excellence.
JOB TITLE: Operations Lead
ROLE PURPOSE
Olala MCN is scaling its commerce operations across 200+ brands with hybrid fulfillment models (in-house and brand self-fulfillment). We are seeking an Operations Manager to lead order management, warehouse operations, and fulfillment efficiency, ensuring seamless customer experience and brand satisfaction.
KEY RESPONSIBILITIES
1. Order Management & OMS: Oversee daily order flow from multiple sales channels (Shopee, Lazada, TikTok, D2C), ensure accurate routing across fulfillment sources.
2. Warehouse & Inventory Control: Manage inbound/outbound logistics, stock accuracy, safety stock planning, and coordinate with brand warehouses.
3. Fulfillment & SLA: Ensure on-time and cost-effective fulfillment, monitor KPIs (OTD, cancellation, return rate, inventory accuracy).
4. Process Optimization: Design SOPs for multi-warehouse operations, drive automation with Haravan/OMS integration, reduce operational friction.
5. Team & Vendor Management: Lead operations team (order processing, warehouse staff), manage vendor performance, negotiate service levels.
6. Cross-functional Collaboration: Work with eCommerce, marketing, and finance teams to forecast demand, align campaign execution, and control costs.
QUALIFICATIONS
- 4–6 years’ experience in eCommerce operations, supply chain, or logistics, ideally with marketplace and D2C integration.
Please send your CV and cover letter to:
Email: tu.bui@hannaholala.com
Subject: Application - Operations Lead
Olala MCN is a leading social commerce and content-driven business, operating across Meta, TikTok, and eCommerce platforms (Tiktokshop, Shopee). We partner with top brands and creators to deliver engaging & authentic content, drive sustainable sales, and scale performance through data, media, and influencer excellence.
JOB TITLE: Operations Lead
DEPARTMENT: Ecom & Operations
REPORTS TO: Business Head
LOCATION: 89 Nguyen Huu Canh, Thanh My Tay Ward, HCMC
EMPLOYMENT TYPE: Full-time
LOCATION: 89 Nguyen Huu Canh, Thanh My Tay Ward, HCMC
EMPLOYMENT TYPE: Full-time
ROLE PURPOSE
Olala MCN is scaling its commerce operations across 200+ brands with hybrid fulfillment models (in-house and brand self-fulfillment). We are seeking an Operations Manager to lead order management, warehouse operations, and fulfillment efficiency, ensuring seamless customer experience and brand satisfaction.
KEY RESPONSIBILITIES
1. Order Management & OMS: Oversee daily order flow from multiple sales channels (Shopee, Lazada, TikTok, D2C), ensure accurate routing across fulfillment sources.
2. Warehouse & Inventory Control: Manage inbound/outbound logistics, stock accuracy, safety stock planning, and coordinate with brand warehouses.
3. Fulfillment & SLA: Ensure on-time and cost-effective fulfillment, monitor KPIs (OTD, cancellation, return rate, inventory accuracy).
4. Process Optimization: Design SOPs for multi-warehouse operations, drive automation with Haravan/OMS integration, reduce operational friction.
5. Team & Vendor Management: Lead operations team (order processing, warehouse staff), manage vendor performance, negotiate service levels.
6. Cross-functional Collaboration: Work with eCommerce, marketing, and finance teams to forecast demand, align campaign execution, and control costs.
QUALIFICATIONS
- 4–6 years’ experience in eCommerce operations, supply chain, or logistics, ideally with marketplace and D2C integration.
- Strong knowledge of OMS/WMS systems, warehouse operations, and eCommerce fulfillment standards.
- Analytical and process-driven mindset, with proven ability to scale operations.
- Leadership skills to manage teams and vendors under pressure.
- Fluent in Vietnamese and English (written & verbal)
APPLICATION
APPLICATION
Please send your CV and cover letter to:
Email: tu.bui@hannaholala.com
Subject: Application - Operations Lead
